Excellent customer service! The customer service at this company is excellent! There was a slight delay in shipment (by about a week....not unreasonable) and I was offered the choice to cancel the order or receive a discount. This was all handled proactively. I had an additional question and my inquiry was answered promptly and professionally. Very impressed.

We are on a trip from Texas to Georgia… We are on a trip from Texas to Georgia and our Yorkie and Morkie love their seats. My Yorkie has the consol seat and the morkie has the bigger one. They are so comfortable and have been a pleasure to take on this trip. Than you paw seats for a great product!

Ordered 5/4/2023 Ordered 5/4/2023. I was charged and have never heard any response to my four emails inquiring wear my order is. Terrible service, no phone number. I just sent another email and if no response by Friday, 6/30, I am calling my credit card company and reports fraud!

Thank you Pawseat! My new Pawseat arrived within just a few days of ordering it. Although I had a challenging time figuring out how to get the zipping process started, the video helped with the rest of the process and the zipper worked well once I figured out how to get it going. My dog absolutely loves the car seat! Although he is about 2 pounds over the 13 pound limit it still works just fine for him. He seems to feel quite secure and really enjoys himself sitting front and center with us humans ;-) Thank you, Pawseat for a wonderful product.

Calming My Shihtzu had terrible anxiety in the car and would become nauseous. After the very first ride in Pawseat, he didn’t shake, he felt very secure and he got to be right by me and look out the window. It made a huge difference. Now he likes to go for car rides.