Destroyed and useless packaging The packaging was throughly wet and destroyed upon arrival. Very disappointed! When shipping to the south, you must realize it rains and therefore package your product accordingly. Unfortunately I cannot use the wax lined box as a container for the grass patch.

Hands down the best grass pad company! Hands down the best grass pad company!! I've been purchasing my Shih Tzu's grass pad from Patio Pet Life for over two years now and just as satisfied as the first order. If there is ever a shipping issue, as it travels from CA to FL, their customer support handles it quickly & professionally. Just cannot say enough about the quality of the grass pad to their customer service!!

As I have stated on my past reviews As I have stated on my past reviews, the Patio Pet service is the best I have found after trying several others. The grass roll was slightly wetter and heavier than the last two, however grass itself was actually even nicer. Other services have an issue with overly wet grass because it is heavier and they do not always get the grass roll completely covered with the inner plastic bag. Their boxes are flimsy, get wet, and cannot hold up to the handling when being shipped. Patio Pet, however, has a much stronger, heavy duty box and the grass roll is packed completely in the internal plastic bag. The water from the grass does not leak out to the box making it wet and soggy, and the stronger box, taped with fiber-lined tape, holds up to the shipping real well.

Patio Pet Life - Great Product! Its such a convenient and afordable way to take of my dog. Without a yard for him to go to and me working a lot, this works great! The grass lasted way longer than I originally expected and its really easy to maintain. Would absolutely recommend this product to anyone that has a dog!

I never received my grass order I never received my grass order that was out for delivery and then delayed...then cancelled? Nobody has contacted me with an explanation or remedy yet.