Untrustworthy, doubting its legitimacy. I have been waiting 3 MONTHS for my withdrawal. I got an email after a month stating they were shipping out the withdrawal in February. Feb is gone, and the order is still "processing". They're delayed because they're 'managing their inventory to be in-house', which was not stated anywhere when I made a $450 purchase for gems. Instead of shipping my cards, they're still actively adding new boxes to their site and trying to push you into buying more. Wow. I have heard nothing else from support. The only compensation I got was 30% of my withdrawal gem-worth, but I don't want that - I have to pay 10$+ for each 15 card withdrawal so it's just getting me to spend more. I'm also not going to be able to withdraw anything more anyway if this isn't real? Real or not, their service is to provide a fun way to put digital products right into your hand. And since there is nothing in my hand, this is a disappointment and possibly a scam.

Boxed.gg is amazing! Boxed is a great way to finally get good hits without the bulk. I received three shipments of cards from them all mostly in great condition! They are also constantly improving their site and adding great features!! Anytime I have had something I dislike happen, the Boxed team gets back to me fairly quickly and helps to support me.

A true blue scam Absolute scam through and through. I'm close to 4 months of not getting my cards. Don't even bother messaging them about it, they'll give you the same excuse every time. It seemed really cool at first, I was really hopeful and even spent over $500 on it. I reached out to them about it and was told they don't do refunds but they'll give me diamonds in exchange for the card cancelation, so I can wait even freaking longer for a different set of cards like that's supposed to suffice. I see all these ads they are posting, paying people out to push their services, adding new categories etc. I find it funny they can pay for all that but can't be bothered to get it together enough to actually ship people the stuff they paid for. Look at their own ads, you'll see a slew of people all complaining about not getting their cards....that's if boxed gg doesn't delete them first. Don't waste your time or you'll end up in the same position as everyone else who trusted them.

Fun experience, Very Long shipping times. If you like opening up loot boxes and like Pokémon its a fun experience. Odds are very good and can easily break even or profit. Box options are cool and have lots of variety for everyone. The only and arguably huge downside is the card fulfillment time. A group of friends including me streamed opening up the boxes on Discord and it was great time on January 28. It is now April 2 and none of us have received anything. I contacted support about this in March 11 and was just told it was successfully processing. If you don't mind the long fulfillment times its a good time and worth a try.

Scam company, proven track record of never shipping items. This company is a scam plain and simple. After 4 months (order placed in January) the order still isn’t processed, more and more delays, no tracking or shipment proof sent. So I initiated a chargeback through Paypal after getting no reply from support. They DEACTIVATED my Boxed account. Not locked. DEACTIVATED and removed any purchase history, and I was informed my order would no longer ship. Stay far far away. EDIT: Hilarious. They challenged the legitimacy of my review (seem to be flagging and challenging 1-star reviews) - however if you scroll back to their very first review it's a 5-star fake review from Landon Panos - who's an employee of Loot Labs/Boxed.GG (go check him out on LinkedIn!) Clearly the company isn't above writing fake positive reviews and encourages employees to do so. (Landon has since deleted his fake review. Too funny. Take a look at the influx of 5 star reviews by "customer" - all with 1 review) It looks like they've had no choice but to reply to my review since they were unable to prove it was a false review. Unfortunately the information provided by them is completely made up. Milan Harris (CEO) is some 23 year old kid, who already had a company called TCG Royale - who, get this - ALSO had difficulty fulfilling shipment orders. It's taken him three years to go through how many fulfillment companies? Always the same script. Go take a look at TCG Royale's shipping page, and negative Facebook reviews. He stormed into a Reddit thread full of similar stories about items not received, and tried to save his company. He lied in the comments to multiple people, and finally came clean when we found out that he owned TCG Royale, which also had a history of never shipping items and similar complaints. He then went on to doxx me in the comments - which thankfully the mods removed for my personal safety. This is a company CEO who handles sensitive customer and financial data, and he doxxed a customer. Let that sink in, folks. Boxed GG and affiliated companies with Loot Labs Inc are a waste of your time and money, and absolutely a scam.