Keith Gilbertson
GBI was treated badly over the phone by… I was treated badly over the phone by sales rep Beeler and needed to call his supervisor. The supervisor was very kind and solved the situation by sending three of my included-in-package books with no shipping cost.
Steve H. Woodward
GBThe people were so respectful The people were so respectful, polite, and professional. I was shocked at how fast things went. My book was published in less than two weeks! And the cover was absolutely beautiful. What talented artists at Authorhouse. Wow! Authorhouse is the only Self Publisher I will use, The best!!
Joanne
GBSCAM......I was told I would recive… SCAM......I was told I would recive 100% royalty, I was also charged nearly £5000 - £6000 to publish my book plus additional £250 for 30 coppies. My book was put online on Amazon, I was then told I would recive payment quartly for purchases. I had family and friends purchase my book to ensure this was true.....it has been over 1 year and I have recived no money, I have tried contacting Author House for a few months now and been blocked, ignored and told I will get a call back. THIS IS A SCAM....they take the initial payment to put the book online and after that you get blocked as they make money of your book and you get nothing. To end the contract means pulling the book and you have to start from scratch but they keep that initial payment. PLEASE DONT USE THEM.....me and my husband used our savings, money from friends, loans and took a risk....for this to happen. We are currently trying to save up for court which is now costing even more.....and Author House still want contact me in anyway.
Kevin
GBResearch elsewhere The process is pretty much money upfront, sign papers, get upsold, then constantly having to follow up with them, while minimal effort to reach back out is given. Emails go unanswered. The "book cover" they create is from free stock images they can find online,I hired out on fiverr for my book cover design since they couldn't do it because "theres no free images like it". Its been a process. So far this is my experience hopefully once my book is out there itll get better, since im waiting in a queue....
customer tami LYN
GBHi everybody my name is Tami LYN I am… blind life matters! December 23-ish through present Hi everybody my name is Tami LYN I am legally blind. I have written two books with author House, but this experience with my book what is Kwanzaa? Has been devastating. this book serves as a reference and resource guide however the mistake of putting the rough draft of my PREFACE in as my final manuscript has left me palmy with tears flowing of sadness. it has been a long journey from the incorrect spellings on the description page where you check out to having wrong covers and the first representative using her words. I am no hater, but being legally blind I depend upon the integrity of those I work with, collaborate and higher. I just cannot believe it I have been out here promoting the book on my 2 feet not computer savvy and this once I read this for myself I could’ve found it. Prayerfully this too shall pass you are so blessed to be able to see your own work and correct mistakes peace Tami LYN