Great customer service and the people… Great customer service and the people that work there and own the place are really nice and attentive. They also have the BEST variety of classic sneakers that everyone loves.

Paid for shoes, never received them, no help I placed an order on Feb 23rd. I never received it. I reached out twice with nothing other than an automated response that they'll get back to me within 3-5 business days. I still haven't received a response or acknowledgement that I'm missing my order or a refund. It'll be two months since placing the order in two days. I will be sending another email today because they don't give out their phone number to call if anyone has a problem. Just be aware that if your order doesn't go smoothly, you'll have a hard time getting someone to help you.

Need more shipping options Overall the shopping experience with Sole Seriouss is decent. I’ve ordered from you all numerous times and never had an issue. However, this particular order was shipped via the United States Postal Service. I don’t know why you ship shoes through the post office. Everyone knows the post office has a bad track record. Still waiting on my shoes and they were supposed to be delivered today but no such luck. Please go back to shipping with UPS. Edit: The tracking was updated to being delivered on Monday, 9/11 AFTER I sent an investigation request. The original delivery date was Saturday, 9/9. I’ll wait and see if they actually deliver the package. I’ve had so many issues with my mail I’m just afraid they won’t come. We shall see! Good to know I can request a certain delivery method.

Everything good Everything was great . My only concern was the color patterns of my nike airmax vapormax plus. The pictures clearly showed that they were black faded to red . The color of the red were actually orangish pink. Not the darker red in the pictures. But it was ok the sneakers them self were super comfortable and I got used to the color . And shipping was ok only took about a week.

Did not receive my order yet and it’s… Did not receive my order yet and it’s been 1month and cannot track the package! No ONE CAN BE CONTACTED