Yow pets substituted a cheaper version… Yow pets substituted a cheaper version of the Canine Caviar product I ordered without notice and did not adjust the pricing. When asked about it, they said they bought the product in bulk, and that Canine Caviar was discontinuing it which that is why it looked different. This was not so. I ordered the product from another company just to see, and the Canine Caviar product came and looked just as it should. My dogs did not really like the one that Yowpets was sending and were so happy to have the real thing when it arrived. I was paying for grass fed Buffalo jerky, but got something else.

I love the freeze dried treats I love the freeze dried treats - no additives, just protein. My order arrived a day earlier than scheduled, and Professor Fozzy Purzwell is quite happy to have his favorite chicken crunchies back in stock.

They had what I needed (which is not… They had what I needed (which is not always easy to find these days) and it was delivered VERY fast! I didn't have to panic b/c I didn't run out of my felines fave food - Yowpets arrived just when I needed it.

I dare you to find better customer service I had mistakenly put the wrong street number in the address for auto delivery. The person that got the order called to let Yowpets know there was an error. Customer service immediately reached out to me and asked that I contact them to clarify the issue. They were able to provide me with the phone number of the person who received the order so I could make it right. I’ve never experienced such thorough customer service. I’m 1,000,000% sold on Yowpets. I’ll be recommending them to everyone I know. Their prices are even lower than those of my local tack store so, that is another plus….

No problems Easy ordering, good price, fast delivery. Only one thing is the statement billing name of the company has nothing to do with pets or animals (Hot Spot Fashion). A little disconcerting for first time buyers from an until now unknown vendor. But no problems at all.