Ana Guarin
GBLost order Had an issue with an order that I placed over a month ago that never arrived. Jim helped me out and let me know that there was a shipping delay with the original order and it was in limbo. Without asking, he sent out a replacement order and advised to shipping time frames. Stellar service.
Roger Alcalde
AUSent my package to wrong address Sent my package to wrong address. Immediately used the support for the website. Paul helped me out and was quick and efficient with his work. Wonderful support. Wasted no time in sorting out the problem.
Zaida Álvarez
GBAutumn was a great help to locate my… Autumn was a great help to locate my package, quick response, helped me with all my doubts very polite!
Rey Tolentino
GBAvoid this online store for DBZ items I requested to cancel 2 orders since shipping takes forever and the figures will not make it on time for a birthday gift. Got no response from customer service for 12 hours, then all of a sudden I got an email saying the shipping labels for both packages had been made and customer service started responding. They stated they couldn't cancel since the orders already shipped. They don't pay for return shipping and you have to ship back to Canada so I'm pretty sure they saw my messages and shipped out my orders so I can't cancel. Avoid this online store.
Julian Ramirez
GBGreat Customer Support I had ordered a necklace for a friend for Christmas and it never showed up, so I emailed customer support and Amber was very very very supportive and helpful. She got a replacement sent out immediately! Very great customer support