THE STORE THAT TREATS YOU LIKE CRAP!!!!!!! I HAVE BEEN TRYING TO REACH SOMEONE IN THE STORE, FOR THE LAST 5 DAYS, IN ALL DEPARTMENT, NO ONE ANSWER THE PHONES OR OPERATOR, THIS IS A JOKE, DID THEY PERMANENTLY CLOSED IT DOORS. THE FCC HAS BEEN NOTIFIED THE CITY OF Rancho Cucamonga, CA, IN CITY HALL HAS BEEN NOTIFIED... AS OF MARCH 15TH, 2024

Ordered a firearm online for ship to… Ordered a firearm online for ship to store. It was delayed a dozen times and ended up being 2 weeks late. What a horrible experience. Customer service isn't helpful and depending on who you talk to, you're told something else. Nightmare experience, wouldn't use them again.

Terrible experience Terrible experience. Tiffany from the fraud prevention department wouldn't allow me to speak AT ALL. She was very disrespectful to me. I tried placing an order 3 times online and they would cancel it without notice. Then a supervisor provided me with a coupon code and they canceled the code without letting me know. Overall very bad experience so I won't buy here again.

Online ordering system is a joke! Online ordering system is a joke. Had an item cancelled without being informed about it, and when I inquired they told me it was back in-stock. Well, it got cancelled a second time, and nobody will tell me why I was given wildly correct information, refund me for anything, or provide help in general. Not doing it ever again.

No information, no delivery I ordered a scope for my friend in Minneapolis for Christmas on december 3th, got a confirmation, and told my friend that a parcel was on its way. Nothing happend, and then, when contacting Bass Pro I got told, that the order was cancelled since billig adress and delivering adress are different. I was not informed at any time, and now I can not get the item in time for Christmas. I am not pleased att all.