I have had great customer service I have had great customer service. The only problem with this product is that there are not that many sounds to choose from. Other than that I love it. I have purchased all of the sound that are available for predator and hogs.

Great company and product. I purchased the Sidewinder call directly from Convergent for an excellent price. The product arrived quickly and good notifications were given on shipment. Overall a very good buying experience and the product is excellent. The only complaint I have is I had to pay $25 to use the app via Bluetooth. I placed a small Bluetooth receiver on the unit so I could place it away from my position and control it wirelessly. Even though the Bluetooth device was connected directly to the Sidewinder I still had to purchase the app. While annoying still not a huge deal and I would do it again in a heartbeat. I guess if you want to avoid this you will need to buy the more expensive Bullet call with Bluetooth built into the unit.

Exactly as described Prompt delivery with emails providing updates. Works exactly as advertised

Love the authentic sounds produced Love the authentic sounds produced. The bullet is a little hard to handle. It is too slick for the weight and should secure the stake a little better.

Ripped off!! Bought thr convergent app last year. Paid for all the extra calls. I used it with my iHunt Bluetooth speaker and it worked and sounded great. Went hunting one day and the app would not work with my speaker. I contacted them and they said that “other” speaker (not theirs) didn’t sound good and didn’t do their app and sounds justice. They said they modified the app (that I paid for)!to only let it work with their overpriced speaker. What!?!? They also said that since their Ppnwas so cheap, whatever amount of usage that I got from it was sufficient and they owed me nothing. “They” decided for me that my speaker wasn’t worthy and “they” decided Inhad gotten enough use out of the app. Do not buy anything from them. It’s clear that the $$$ is all they are concerned about.