My case on my bullet caller cracked at… My case on my bullet caller cracked at the plastic weld. It broke by bad join point design and not misuse. I called support and told I would have to by a new case. Ok fine, it's like 20 bucks. Upon check out the cheapest shipping was 23 dollars! It's shipping to Houston. More for shipping than the actual part. The sad part is I know it's much cheaper to ship than that. All my friends own these and have had similar issues with the join cracking. For a product that really is promoted by other hunters, I would have expected more.

Everytime I have had trouble either… Everytime I have had trouble either support was able to help or have bullet sent in for repair with a quick turn around. I have been happy enough I ordered a 2nd unit.

Fast shipping on my orders Fast shipping on my orders. The Bullet caller is a quality unit with great sound quality. Very pleased with the whole experience.

Exactly as described Prompt delivery with emails providing updates. Works exactly as advertised

Great company and product. I purchased the Sidewinder call directly from Convergent for an excellent price. The product arrived quickly and good notifications were given on shipment. Overall a very good buying experience and the product is excellent. The only complaint I have is I had to pay $25 to use the app via Bluetooth. I placed a small Bluetooth receiver on the unit so I could place it away from my position and control it wirelessly. Even though the Bluetooth device was connected directly to the Sidewinder I still had to purchase the app. While annoying still not a huge deal and I would do it again in a heartbeat. I guess if you want to avoid this you will need to buy the more expensive Bullet call with Bluetooth built into the unit.