Drop Shippers Botach cleverly describes drop shipping as "shipped directly from our partners". If you mistakenly make a purchase of something that has to be drop shipped, they expect you to wait for the item to be shipped to them, and then for them to ship it to you. They will not refund you, and will hold your money.

Horrible Horrible. Do not waste your time or money with this place. Horrible employees customer service is a joke. And all around hands down the worst experience I’ve ever had with a store. Please do yourself a favor and run far far away from this dumpster fire of a business.

I have bought and received two tasers… I have bought and received two tasers from Botach. They came as described and I am very happy with the quick delivery and purchase. I will definitely continue to utilize them for all my equipment needs.

False advertising I will never buy from botach ever again. Their customer service is non existent. Items on their website say "in stock same day shipping" but after placing an order you get an email saying that one item is on backorder and they hold your entire order until it comes in no matter how long it takes. And the site will still say in stock after they tell you it's on backorder. CS doesn't answer the phone and no one responds to email or voicemail so you can't cancel an order after it's placed. I'm pretty sure their website even blocked me from leaving a one star product review on their site. Try it yourself and see if it will post when you select one star. Buy from anyone else please. Companies like this should be put out of business.

Excellent service and shipping I said to my self ok out of Las Vegas I was like hmmm I know casinos and pawn shops, but I put in order the price was outstanding I mean the byrna price was great. They got it processed shipped out with tracking in like a day. Great company and customer service I have put two more orders in since. But from them solid company.