mopoy denden
PHNICE SHOP Very good costumer service. Good products
Chrissy Turnhout
NZI ordered a kit in Feb I ordered a kit in Feb - they sent a cheap ring. I have been emailing constantly. they offered me a refund of $9 which was a third of what I had paid - all they could afford. Then keep telling me they are sending it and to be patient. I have accused them of scamming people but they don't care. Strange that there only seems to be one customer service person called Irish.
Denise
DEAutomatic responses from customer service Ordered a carpet. It took ages to be delivered without any shipping information. When it arrived it was nothing like the pictures, very cheaply made and was missing the anti-slip surface that was advertised. After multiple mails to the customer service I always get the same prewritten texts about the delivery. They completely ignore what I am writing and just answer nonsense. Never again.
Jenn
GBSCAM! SCAM!! Avoid at all cost!! Been waiting for months and still nothing and everytime i ask for refunds i get the same response from “Irish” saying its in process but we all know it’s not coming!
JJ Smith
AUI ordered my first kit without any… I ordered my first kit without any issues, it was fast delivery and was very happy. This time, when I ordered, I was charged double. I claimed through PayPal and waited over a week as they never answered them or me. That was settled and I have been waiting two weeks now for my kits and tracking still says awaiting shipping. I sent an email and heard nothing back. I am extremely disappointed as they are Christmas presents I want to do throughout the year and I paid a lot of money for.