Beware! Beware!! Ordered and paid for a dog harness. Company received payment with an additional International fee. Order processed and paid for on 9/1/22. As of Oct 18, 2022 I have not received order. USPS stated that label was created which causes a tracking number to be issued. After creation there are no further scans of that tracking number - itemnever left sellers site. As of this date 10/29/22 I have received the item. Almost 2 months. I am, however, very happy with the item.

Awful product Awful product. Bought the calming dog bed, it’s nothing more than some cheap fluffy material with flimsy stuffing. It came vacuum packed in an A4 sized bag which says everything you need to know. Absolute waste of money. Avoid at all cost…

This store will not help if you have… This store will not help if you have any issues with an order. My item shipped from China even though the address they share is Cheyenne. They delivered only 1 item from the 2 pet beds I ordered and they kept $52. Buyer Beware

BEWARE BEWARE! horrible experience I ordered 2 beds and they did not match what they show on the site. So i asked for a return and they ignored my emails.I got in touch with my bank as I have insurance. Afew days later I get a terrible threatening message from buddies pet shop. They then go tell the back that they sent me a return label which they never did. All i got was an email much later saying my email went to spam. Avoid avoid. Just a terrible experience. Don’t know who they are in business.

Fantastic products and amazing service Fantastic products and amazing service! When I did have an issue with a zipper on one of the beds we ordered, the staff were extremely prompt in helping out, friendly and bent over backwards to assist. Our pet loves his bed, it's excellent quality. I'll repurchase from Buddy Pet Shop next time we need a bed without hesitation.