Paid and never received I ordered a ring for my daughter for the holidays on November 6. It supposedly shipped November 9. When I tried to track it, there was no information available. When I reached out, weeks later when it still hadn't arrived, I was told it was in transit. It took writing 5 times over another 2 weeks (now it was six weeks of being told it was in transit) before they admitted it might be lost. I requested a refund, as there was no way this would arrive for the holidays. They ignored me and reshipped another, on December 19, which definitely won't meet my needs. They were unresponsive, did not follow up to find out where in transit my purchase was, and waited far too long to attempt to resolve it. And when they finally did, they did not honor my request. While their items are beautiful, there's no guarantee that you receive them. Go somewhere else to support local artists.

High quality with an impact I love how Discovered makes a difference, helping artisans in emerging countries. I did not expect the quality of the products to be so high though. I was amazed when I received my bracelet and I'll surely buy again from this platform.

Very happy with my large silver hoop Very happy with my large silver hoop. The customer service was fast to respond to my queries. Pretty positive I will shop here again.

STAY AWAY! STAY AWAY! Ordered a ring two weeks ago and Discovered has not even shipped it. A merchant could easily complete this type of transaction within five business days, which was what Discovered promised on the webpage for this item. I can't cancel the order because it's over the 24 hour period since the order per Discovered's "policy".

Amazing products!!! -