Website and ordering process could be… Website and ordering process could be improved. I ordered a knitting kit with WAK and had to experience that a kit does not necessatily include everything I need, while, for my understanding, "kit" would implicate exactly that! On second glance and after having been in contact with the customer service I now saw that the buttons that I need to finish my cardigan are NOT part of the kit and need to be ordered separately. That is no desaster but still I feel a bit mocked. Yarn and needles are fine, but as others stated already: quite overpriced.

I love We are Knitters I love We are Knitters. It is a great website with a ton of variety. Shipping and delivery are always prompt and I regularly purchase items. I would recommend We are Knitters and will continue to purchase from here.

Poor customer service ghosting blocking and scammy Like the other reviews i unfortunately have to agree this company seems scammy. The Customer service is terrible, there is no way of contacting them unless you use the online “form” most of the time you just get automated reply which sends you to look on their website. Failing to find a way of directly contacting them I tried to contact them regarding the problem with my order through Instagram but had no reply to my message and no answer when I tried to Instagram call - instead they “BLOCKED” me! What sort of company is this!!! I am still waiting for the returns slip for my incorrect order even tho I have requested this many times using the “form” it has now been 5 days and still no sign of it just automated email and emails that don’t answer the problem. Surely it can’t be that difficult to arrange a returns slip! Unfortunately like other people’s reviews have said it appears they ghost you and block social media accounts if you have a problem with your order

The yarns are so beautiful. The yarns are so beautiful.

Such a fantastic product -