Great product, less great shipping times. I love the products, I have great success using them. The website has lots of advice and information to help you. The customer support is fabulous. I’ve always had great luck asking a question either by phone or email. Very attentive and happy to answer product questions or even trouble shoot with you. BUT if your order is less than the 50 dollars required for free shipping, the shipping cost is very high. My most recent order also took 20 days from the time I placed the order until it was in my hands. It took so long that I had to go out and buy other products to complete a project for a client.

I gave this one star because I followed… I gave this one star because I followed every step the instructions showed and it was a complete waste. It never mixed the way it should have. It was lumpy and hard. I don’t think they’re ratios for water are correct.

I ordered 6/24/19 and never received my… I ordered 6/24/19 and never received my order. I emailed, with no response. It would be nice if someone would let me know if I am going to ever receive what I paid for!

Better to just stand... I wanted to make casts of both of my feet. Neither came out well. The toes were mishaped and there was a large spoon-like depression on the surface of one of the toes. I think the issue was mainly my fault as I was trying to suspend my foot to make sure i also got an impression of the sole. Even seated during the process, I think my foot moved slightly causing the irregularities. I believe the spoon-shaped depressions were large air bubbles. I followed instructions carefully, used distilled water, made sure the temp was correct, was able to stay on time with the video and they still both were a mess. I think IF I tried again (too expensive to do that), I would forget about trying to keep my foot suspended.

Never recieved product Never recieved product Very disappointed