You always keep me in the loop and I am… You always keep me in the loop and I am always happy to hear from you with updates of yarn and things that I might need to help as I recently bought the lights to go around my neck which are very helpful

Great first experience Order came quickly and regular updates on where the order is

Non delivery of order placed weeks ago Non delivery of order placed weeks ago, 25 March. I am in the UK. Nearly 4 weeks deliver unacceptable. No reply to emails. Want a refund because of lack of service. You have had £187 of my money for nearly a month!

Best yarn shop ever When I've had a problem, which has been just the once, it was quickly sorted. The yarn is absolutely amazing, with some gorgeous patterns. Whether you knit or crochet it can be found here.

Beautiful products and great service Beautiful products and great service. Love the emails to tell me about new yarn, sales ect