VS Eyewear

26 Broadway, 18013, Bangor, United States
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2.55
Based on 20 Reviews

5

35.00%

4

0.00%

3

0.00%

2

15.00%

1

50.00%
About VS Eyewear

VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.

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Repeat Customer
GB

I purchased a pair of rimless clipon… I purchased a pair of rimless clipon sunglasses, and the edges are rough and unfinished, and the spring mechanism on the glasses is awkward and doesn't slide easily. This is the second pair of the exact same model and the first one was much nicer (or else I never would have purchased a second pair.)

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Rick
GB

Great Experience Great experience. My local optician didn't stock the frames I wanted and after many internet searches (resulting in several sites with very poor reviews) I finally came across VS Eyeware. My initial email inquiry was promptly answered and a follow-up phone call concerning a pricing error was handled politely and then quickly corrected on the website so I could continue the purchase. The 2 sets of Flexon frames showed up in less than a week and nicely packaged.

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Michael cates
GB

My lenses were not as I ordered them My lenses were not as I ordered them, I sent them back and the communication with VS eye wear was horrible. I was made to feel like I was bugging them by wanting to know about my glasses. I received my glasses back and still no bi-focal. I'm not sending them back because I don't want to go through the trouble of dealing with them.Their customer service needs some serious training.

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Joel Davis
GB

Zero stars!!! Zero stars!!! Ok, for first. I ordered 2 pairs of glasses. One cheaper,($78.24.) Second pair was($234.00.) We paid separate shipping for each pair. Understanding the more expensive pair would take time. And also with the understanding the less expensive pair would arrive within 7 to ten days, per your website. After three and a half weeks we called your company and had discouragement. VS Eyewear explained that their lab was behind. And had not started production. At that time we asked for a refund. They blatantly denied the refund, saying lenses were in process and once they were in process there was no refund. Finally after five weeks of waiting. And listening to factitious and belittling responses from Mike DeMasi and Tara Demasi. I received one pair of glasses (the cheaper ones.) That were to order. The more expensive ones were most definitely not! We ordered 47-16-130 for both. And recieved not that. This company is seething with incompetence. And knowing the arrogance of the owners of this company, and having the displeasure of concordance. I doubt that they have the ability to reconcile. If anyone has questions or concerns about my review. joeldavis277 @gmail.com . I have all related correspondences and receipts. To fortify my anger towards VS Eyewear.

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kevin teaford
GB

Poor craftsmanship I been using the (welding) flip up shades for 30 years and was quite disappointed when they arrived. Right off, I noticed the poor quality and the lenses were not aligned with each other (the lens welds were not aligned). Then I went to install them on my glasses and the points where the frame slips over the glasses was not even close, unlike the other two flip lenses I have, they pop right on. So, whoever made these, made the connection points on the flip ups way to far apart, to fit any glasses properly (1/2" to far apart). Consequently, I spent almost two hours bending and trying to find a way to make the flip ups fit. Unfortunately, I had to use zip ties to make it work and now I can't take them off, without a lot of labor to put them back on.

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