Matthew Ward
GBGreat service! Michael Louise helped me get my order in. I was a total pain and the help I received was fantastic. I even changed my order after placing it and Michael took care of me right away. Thanks!!!
Shellie Welty
GBGreat Customer Service I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiting on the return slip, but am confident that I will get that shortly and the fix to our issue will be handled quickly and professionally as well. Thank you eyeweb for your great customer service.
Kurt Krueger
GBGreat customer service, phone and web chat Michael Louise helped me find a product that wasn't directly listed on the site and offered to work with his staff to make sure the website was updated appropriately in the future. He also helped undo an error that I made during checkout. Very helpful overall.
Kim Sun
GBI am an employer who is helping an… I am an employer who is helping an employee with a return. I spoke with Michael Louise two separate times and he has been nothing but helpful and attentive to my questions. He gave me his direct email so that I can reach out about changing an order and I am so pleased with the customer service so far!
David Aki.
GBBest customer service hands down. Customer service was top notch! Tim F. did a great job answering my questions and resolving my issues quickly and efficiently. Would love if all customer service agents were as respectful and helpful as him.