If you are considering buying from this store, now you have a valid reason not to. I do not usually write reviews, but this time I have to make an exception. I want to review, particularly, their horrendous and unprofessional customer service. Despite my calm and rational approach to obtain a solution for my problem, this one particular representative was constantly demeaning and inappropriate. I asked to speak to another customer representative - he refused. I requested to speak to his boss - he refused. I demanded to speak with any other person that works in the company - he refused. At one point, he even outright lied telling me "there is no one else in here but me", when I can clearly hear people talking in the background. Without my problem being resolved, he hanged up stating, "I spent too much time talking to you already." This is completely unacceptable, and I wish for no one ever to experience this kind of service. Also, apparently, this company writes their own reviews - as evident by a representative 5-star review at the bottom. That is absolutely unsettling. If you are considering buying from this store, now you have a valid reason not to.

Affordable Glasses! Affordable Glasses! I have gone to this store multiple times, and have always bought many pairs of prescription glasses for such a cheap price. Great quality as well!

Great Materials, Excellent Customer Service I have now purchased 3 pair of glasses from FinestGlasses - two pair of prescription glasses and one pair of reading glasses. I had issues with my first prescription, and the folks at FG were very kind and responsive in helping me get my glasses right. I would not hesitate to purchase from them again in the future.

Incompetent Still waiting for my glasses after a month. So much for 7-10 days. They needed up my lenses which they said was their error but the would fix it and rush my order. That was 2 weeks ago order still hasn't shipped, communication is ok you just have to decipher what they are saying. If I do not get a straight answer soon I may cancel my order. One thing is certain I will NEVER order from this company again!

I searched all day on a Saturday to… I searched all day on a Saturday to find a pair of pink prescription eyeglasses at a reasonable price. I chose finestglasses and placed my order on Nov 4, 2019. I waited patiently for my new pair of glasses. On Nov. 27, 2019 received email my glasses had been delivered. When I returned home from work, I was anxious to open my package. I was disappointed, mad, upset. My lens had bifocals which I didn't ask for, I have wondered why no one contacted me for clarification. I was going to send them back for a refund. Decided I wanted to keep them. I searched online and found a business that does same day service. I unfortunately had to spend even more money to get them fixed but now I am happy.