Excellent Customer Care Lensmart has an excellent customer care service. In general they are an extremely outstanding company to deal with. I am greatly impressed with the handling of my problem and sorting me out. I am so please with their service and would highly recommend their business.

Lensmart is the best! Lensmart is one of the BEST places I have order glasses from before. Received them in a timely fashion. If you have any issues with glasses and needs to contact them they are really fast and professional on responding. Ordering prescription glasses here has been one of the easiest things I have ever done every easy putting in your prescription.

Excellent customer service!!! Excellent customer service!!! I highly recommend purchasing eyeglasses from this company. The glasses are very unique, one of a kind. I plan to order more it’s definitely worth the price. Kudos, keep up the good work!

Great glasses and excellent customer service I was pleasantly surprised with the Zoe clip-on glasses! It's my first clip-on glasses and I love it. 😍 Unfortunately, I made a mistake by the ordering, which only became clear when I received the glasses. I wrote to the customer service, who helped me quickly, kindly and flexibly and the new glasses are already on their way. I can only recommend the Lensmart team and I will order again.

Best site I have found for glasses So many cute styles it's hard to decide lol. I gravitate more towards the frames with model pics. They are really helpful. So that's my only complaint, there are too many frames with no modeling pics! Edit: After reading some of the bad reviews below I want to add, I'm in the process of doing an exchange and it's going smoothly for me. I was sent a USPS return label. And it clearly states on their site, the 15 days is from the date of receiving package to your initial contact email. Follow the rules and you shouldn't have an issue.