Colin Wiggins
GBFYTOO’s customer service is excellent FYTOO’s customer service is excellent! I ordered a pair of glasses and noticed that my shipping address was wrong, I emailed them and they responded same day with the updated address. No hassle! Affordable glasses and excellent service
Joyce L Minard
GBGreat frame choices Ordering was a breeze, but picking a frame was hard! This was my first order with Fytoo. Super satisfied with the Sara frame and the progressive lense. Great experience, great personalized product too!
Dissatisfied Customer
GBFytoo is not to be trusted. Fytoo is a dishonest company. They sent me glasses with a completely incorrect presciption and will not allow me to return them. They wasted my time with a lot of back and forth communication to question my ability to determine the difference between Readers and Distance glasses. Then they told me to go to a glasses store to get Evidence that the prescription is incorrect. I have disputed the charge with my CC company. Terrible business practices. Do not use this company.
Jeff Lathrop
GBPD issues - But they made it right and kept a customer happy Like the frames but the lenses are not good for me. Will not focus no matter how or where I wear them on my face or position of my eyes. Used print out to measure and had about a 70. When I received the glasses the PD tool that came with them showed more like 65. Be careful when measuring your PD as the printed ruler wasn't accurate in my experience. After further conversations FYTOO has decided to make it right and send me a pair of Readers in the same frames, which has satisfied me. Their customer service is good and completes follow ups. Don't give up and try and work out your issues directly with them.
Catherine Edwards
GBHappy with FYTOO FYToo has the best website with a tremendous selection of stylish frames. I appreciate the detailed measurements you give which help me find just the right ones. Your reps have been so prompt and helpful. All in all, a very positive experience. I have been referring my friends ( and even strangers who want to know where I got my glasses) to you.