NELSON PHILIPPE
GBOrder at your own risk I have ordered a pair of crystal clear Gucci frame from framesdirect.com. They sent me the carrying case, without the frame. I called customer service and asked if I was going to receive the frame separately. The person I’ve spoke with got my contact information and stated she would call me back. She never called me back. When I called them again, the same person who was supposed to call me back and didn’t, picked up, and told me that management is supposed to get back to me. It has been 3 days, and I still have not heard anything from anyone. This is my first order from framesdirect, but I can honestly say this is going to be my last.
Rasheda B
GBI love frame-direct they’re a reliable… I love frame-direct they’re a reliable company with good customer service. The shipment was fast and let me not forget frame-direct were the one of the few who had the glasses I wanted. I chose frame-direct because of having better prices.
Avid Reader
GBRalph Lauren Sunglasses I ordered a pair of Ralph Lauren sunglasses. I am pleased with the selection and ease in placing my order. My order was packaged securely and arrived in a timely manner. I love the elegant frames and am very happy with my purchase!
Jacqueline MCKAY
GBThe experience was excellent The experience was excellent, the only issue was when the package arrived it was soaked. The box was damaged but the glasses inside were fine. We were a little shocked to see that they were not damaged. Quick shipping- thanks
Terri H.
GBGreat service! I have bought several pairs of sunglasses from Frames Direct. Great service and never any problems.