Kimmarie Piccininno
GBFrom the moment I stepped into this… From the moment I stepped into this upper east side eye store, I was greeted by a beautiful and welcoming ambiance. The staff's approach was remarkable; they were attentive without being pushy. Moreover, the addition of a coffee bar added a delightful touch to my browsing experience. During my appointment with Dr. Wong, I was thoroughly impressed by her dedication and attention to detail. She took the time to explain each step of the process, ensuring I felt informed and comfortable throughout. Her professionalism and commitment to patient care were evident. I must also commend Konstantin for his exceptional assistance and dedication in selecting frames. Despite my unique preferences and smaller face shape, he exhibited extraordinary patience and expertise in finding not just one, but two perfect adult frames for me. His keen eye for design and understanding of individual needs truly stood out. One of the most striking aspects of this establishment was the seamless synergy among the staff. Their genuine happiness and continuous smiles created a welcoming atmosphere that is rare to encounter elsewhere. Additionally, the advanced technology, such as the lens fitting machine, demonstrated their commitment to providing top-notch service. Overall, I wholeheartedly recommend this eye store to anyone seeking a combination of exceptional service, trustworthy professionals, and a positive atmosphere. If you're particular about your eyewear choices and value a welcoming environment, this is the place to be.
dan
GBGreat selection of frames + friendly & smart staff Great selection of frames, friendly and highly knowledgeable staff, state-of-the-art eye doctor also shares the space on the Upper West Side. Patient and caring team with the most stylish selection of frames you will find anywhere.
Andrew G
GBEuroOptica provides excellent service EuroOptica provides excellent service. I had damaged the frames for my IC! Berlin glasses and was helped by Creig who carefully repaired them while I waited in the store. He also showed me a number of new frames and explained my options given the short timeframe I have before my current travel plans. The entire staff was friendly and attentive. Thank you for the great service!
Bharti Garg
GBStarting with Odila Raman Starting with Odila Raman, an incredibly warm and helpful person who guided me not to just buy the perfect eye glasses within my budget by going the extra mile but also recommended and scheduled a comprehensive eye check up which lead me to another wonderful team of Natalie, Dr Rimms and the other staff. I have never experienced such luxurious and caring set of people at an eye centre ! Highly highly recommend this team to anyone seeking eye glasses or eye check up ! Loved the extra touch of coffee, assorted teas and chocolates ! Felt very very special on my visit to them yesterday.
Debbie
GBExcellent Customer Service Excellent Customer Service. I am Thrilled with all three pair of glasses that Ellen, Creig, Jared and Alex helped me to select. So Helpful, so friendly and absolutely beautiful glasses. We left the store happy and satisfied, after a lovely caramel latte, a chocolate bon bon and a fabulous team weighing in and helping us to find the perfect and most stylish glasses! Can’t wait to shop for my next pair!!!!