Lwonderful tech to the rescue. When my tub was installed by wonderful men all in one day, I was thrilled. But, at 80 years old I have experienced problems that I don't understand. My husband has called for service but no one has responded with an appointment. I do love the tub's features but I realized to late that I should have been more involved in the instructions given to my husband. Except for a few problems I am having, I love my Safe Step Tub.

This company uses their strong sales… This company uses their strong sales approach to take advantage of elderly people over the phone. This company took my mother for $1000 for a service that she did not need and did not get. When I called to intervene, there was a sales rep by the name of Mike who was very very rude and defensive. This company does not want to return my mom’s deposit that they coerced her into giving .Please be aware they are scammers. Please, let’s all take a stand and protect our elderly loved one from this company.

One of the best investments we’ve ever… One of the best investments we’ve ever made. The installation process was amazing thanks to James. His workmanship and expertise only added to the value of the purchase. Every person that contacted us regarding the product was professional and courteous. We can now safely shower and bathe without the worry of falling.

Great company and people working there Yesterday I had a repair tech arrive and repair my tub. 2 hours later and 4 repairs adjusted door handle, tightened valve replaced shower handle and hose, and motor was making noise. After 20 years of owning this fabulous tub most of this repair was age related and fully covered by lifetime warranty. The price of the service call was very fair and covers labor. I’ve had excellent service from customer service (was called back on Monday and had repair here on tues) and from this service tech (Daniel T. And also another in the past).

The staff from the workers to the… The staff from the workers to the management were wonderful the workers came on time at 8:00 a.m. very friendly very personable did what you asked made room for you to go from the kitchen to the bedrooms while they worked on the bathroom it was very comfortable having them here and Moses the installer and Oscar are very very very personable and wonderful people and I would have him do any work in my house that I could have done