Kristin
GBThe worst company I've ever dealt with… The worst company I've ever dealt with online in 25 years. They routinely ignore all direct messages, and don't be fooled by the "new owner" claim - it's the same terrible experience as always. I decided to give them one last try recently after I got the "under new ownership" email and placed a bundled product order - no communication again and "something" finally showed in my mailbox nearly a month later - they substituted two items in the bundle (the whole reason I ordered it!) - for two seemingly somewhat similar items - I did NOT want these substituted items - I wanted what I ordered! They also disabled my account I can only assume so they can stop me from inquiring further (and yes I was polite, but they still ignored every message I left anyway) - Obviously zero customer service, zero - I wouldn't buy another thing from them if my life depended on it.
Karen Cross
GBDO NOT BUY!!! DO NOT BUY!!!! This company is a scam. My card was originally declined because my bank wanted to make sure I wanted to order it. I called them and told them to keep it declined because the amount that showed up was not the amount I thought it would be. I did uncheck the auto-ship button but as soon as I hung up, the charge went through. I just received the product, but their support email does not exist and there is no way to contact this company. They had better not charge me again and I have no way to contact them to send it back. Update: I called the phone number on my credit card statement and got a "support" company. Although I unchecked the auto-ship box it was set up to auto-ship. She said she cancelled my account, and I would get an email confirming, but that was hours ago and still no email - I did get a confirmation number and I let her know that I have disputed the charge and once I get a refund, I will send the product back. I'm not very hopeful - still think it is a scam.
K Norman
GBDon’t shop here It’s been nearly two weeks since my “priority package” was shipped and I’m still not in receipt. When I emailed after a label was printed and went nowhere for 4 days,they gave me a story about how their shipping guy screwed up labels and to call in two days..magically, my item moved to the PO the following day but that was the 15th. 2-3 day shipping equals 17-18th. Today is the 22nd. Clearly not two day. Not shipped when indicated. Beginning to wonder if it’s actually CBD. Buy direct from manufacturer, save yourself a headache.
Christina Smallwood Rioux
GBOrdered my CBD oil via priority mail on… Ordered my CBD oil via priority mail on July 5th. I inquired about my package on the July 13th. The post office shipping was showing the label had been created but the package had not been received by the post office. They stated they would check the next day to see if the package moved and contact me back and neither of those things happened. I called them back on July 16th. They stated they could not recall the package but they were going to send out a new package. I received a tracking #. The tracking # says it has been stuck at a facility in California (where it shipped from to begin with) for 5 days now. Today is July 23 and I am still waiting on a package that was initially ordered on July 5th.
customer
GBCHOICE CBD Gummies RIP OFF,LIES, No REFUND Ordered a bottle of CBD Gummies for $39.95 . They charged my credit card $199.88 for 5 bottles! I called right away after checking my banking account. They refused to correct the error. The Agent tried to wheel and deal me. But refused to refund, They lied and said product shipped. Next day I got an email saying it shipped in the late afternoon on 03/07/23 Out of Tampa Fl. A week later , I stopped the mail carrier from delivering it to my box, It was re-scanned and the mail carrier put it bck in their system and back on the truck. Spoke with the Choice CBD customer service Rep. They did not want to do a refund. Finally after calling them several times they agreed to refund $174.00 but keeping the rest for restocking. They said they would send a E-check 3-7 days . I waited it never came. Called them again. They said Transaction failed. They lied again. I went to my bank and they told me they saw nothing from Choice CBD attempting to send E-check. Filed a complaint with my bank on Choice CBD. Do Not Buy From them. They are awful in their business skills and dealing with the public. Liars. Scammed me out of$199.88.