Very Healpful Service On physicaltherapist.com we can listen to the calls and learn frequently asked questions patients have a about service and listen to what our staff says to patients to help with training. This service has helped us get new patients and it is an asset well worth the money.

Charge for calls that were not for physical therapy I am a chiropractor and own a multi-specialty outpatient rehab facility offering not only chiropractic but physical therapy as well as massage therapy. This company also operates a similar webpage for chiropractic which I had a problem with but did not realize this was the same group. I had calls asking if we did school physicals, if we offered occupation therapy and so on. On one billing we had 6 calls only one of which was a legitimate request for a physical therapy appointment. I requested a refund on the other 5 but was only refunded 1. Thankfully my credit card company works with me to dispute the charges of which I have recorded proof of my dispute being reasonable. I would not suggest doing business with a company that will not refund for calls that are not for the paid for purpose. After dealing with two of their entities and having poor customer service twice I would use caution if deciding to use their service and watch your calls closely. However, even that won't help when requesting a refund.

I DONT FIND THIS COMPANY TRUSTWORTHY!! I feel they misrepresented everything they told me and went ahead and charged my credit card for invalid calls. Every time I spoke with a rep all of them gave me different info. and even though we spoke and they "explained" the policy I was still charged and now they don't want to give me a refund. I have filed a claim with my credit card company. this is how the operate, Our company appears with a different phone number and they record all those calls, so if someone calls and asked if we accept a particular insurance and if we don't accept it, that is according to them a chargeable call and they go ahead and charge you. Do not trust them!!

Happy.........so far PhysicalTherapists.com has helped to increase attention to our business but many of the phone calls that come in are irrelevant or not appropriate to our company. This becomes frustrating when we've tried to make our ad as clear as possible. Nevertheless, we have been happy with the increasing number of phone calls and overall feel that it has helped to increase exposure to our practice.

Run away! Run away! This is an aggressive group trying to get you to join them as they have "a lot of patients in your area looking for PT" and they want to "refer patients to you". They have lied to my front desk staff to get through to me. I have asked them to not call any further and they still do...typically a different sales rep who is even more insistent and rude. I am on numerous user groups for small business PT practice management and all say to avoid these guys. We are well positioned in the marketplace and readily found via google search so people seeking physical therapy services can and will find us. PhysicalTherapists.com is not needed nor will benefit you.