Heally

2215 South El Camino Real Suite 205, 94403, San Mateo, United States
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2.67
Based on 12 Reviews

5

41.67%

4

0.00%

3

0.00%

2

0.00%

1

58.33%
About Heally

Telemedicine platform which enables doctors to conduct medical marijuana evaluations online.

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Robert M.
GB

Great experience From the sign up to the doctor, what an experience! I never left my house. Saw a doctor quickly and loved the experience!

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Eric H
GB

Easy affordable way to get medical… Easy affordable way to get medical card, yet it is a real doctor who is legit, and asks questions, gives advice and listens. I video conferenced with Dr. Cheryl for the last two years and she really verified that I understood the recommended treatment that suits my condition.

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Customer
GB

Waited for two hours for the scheduled… Waited for two hours for the scheduled call from Dr. Chen. Used the chat feature to reach out several times, which resulted in a bot advising me that the doctor had been delayed by a previous appointment. Asked for a call from a human, which resulted in being told that my feedback would be forwarded to the appropriate supervisor. When I asked for a name I was told Sarae would call me. No one ever called.

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Jasha Adler
GB

Garbage service Garbage service. Money is charged in FULL before appointment us even scheduled. Folks, this is not a buisness standard. They are not "checking to see your funds are available." Its a credit card. At most you get that $1 charge that happenes and gets reversed. Which actually happened...then FULL charge. So they lied. Two seperate numbers that dont say heally or indicaMD which was the site I signed up on Had good reviews but now I am suspecting that thise were bots. Worst thing is that I cannot stop a "pending transaction." Something is really off anout all of this. AVOID

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Stacy Ann
GB

This company is just absolutely awful This company is just absolutely awful. They will harass you for information that you’ve already submitted, which begs to question where did the originals go? I’m currently having to file charges with my bank in an attempt to get my money back. They allowed my license to expire despite filing two weeks before the expiration date. I tried to get a hold of them all day today and got nothing until I informed them I’m filing fraud charges against my bank with them. I then get a phone call saying it’s the doctors fault I have to wait at least 24 hours for information back from him. You cannot call these people, and the chat feature is a joke. Do not do this to yourself! I now have no way to get my medical marijuana since I was having to have it delivered. I’m just hoping I get my $300 back.

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