Do not buy from this company My husband thought he would surprise me by getting this throw to help with my anxiety. I was in Texas at the time so though he was doing a good thing by supporting a local business, was a big mistake. The quality of the throw was terrible so I contacted the company for a return, they were slow in responding but I did get the return code and shipped it back to them within the time frame that was stated in the return policy. Almost 2 months later, I have not received a refund and they do not answer phone calls or emails. Do not make the mistake that my husband made.

My weighted blanket came to me with… My weighted blanket came to me with large black stains on it. I tried many methods to reach someone. I finally got a response email with fraudulent return mailing info. No one answers the phone. There was also a very large metal pipe fitting in the box. It also did not have a shipping or packing list. 10-18 I returned from out of state to find a replacement blanket. It was not the same color but it is clean. I have a mosaic blanket that I have had for many years and I absolutely love it and was hoping this experience would be the same. They need to work on customer service skills. I am satisfied with the attempt to rectify the situation.

Won't sleep with it but .. I bought this for my ADHD 14 year old hoping it would help him sleep but he says it's to heavy to sleep under. However both he and my 17 year old love to cuddle up under it when they watch TV and my older child is threatening to take it to college much to my younger one's dismay so we may end up buying a second.

Customer Service ZERO This has been, hands down, the worst customer service experience I have had. Not only was it not clear that things wouldn't ship in time for Christmas arrival, but then I was told they would ship "by Christmas." This also wasn't true. I dedicated 19 e-mail (yes, 19) to asking them to ship each $270 blanket to a different address (as now the recipients are not home for the holidays) and they tell me no. Their website clearly states "free shipping over $149," so tell me how this is right... You'd think companies would realize the way to create repeat customers (who bought just shy of $600 in product on the first purchase!!!) is to provide a general level of kindness and responsiveness for reasonable accommodation. How ridiculous! Also, the phone number they provide goes nowhere...

Return problems.... I received my blankets in a timely fashion, but realized right away that they weren't for me. I requested and received the return label, and shipped them back via UPS in the original box. The rest of the return has been very unacceptable, I was only credited back for one of the blankets not both. I've now had to call two additional times to get the remainder of my money back and haven't seen it as of yet.