Loss of money and disappointment I bought medicine that must be kept cold and transported in a fridge but they sent it by ordinary mail so it's been traveling around for almost a week in room temperature! 200EUR wasted! I absolutely don't recommend them!

I hardly ever write reviews I hardly ever write reviews, but feel compelled here because my customer experience was just fine yet the average rating is so low here. Ordered a product on Saturday, got it on Friday. Extra points for the absolutely great price. Four instead of five stars because of the many advertising samples and advertising flyers in the delivery package..

Got "Mahnung" for the Online Payment 6 Month later Got Mahnung for the Online Payment. Why should I care that they have mistakes in their system? I paid with Paypal and that should work as expected as on other platforms.

No customer service. There are many and better alternatives I wrote a typo in the shipping address and hung 30 minutes on the phone line without an answer. The email address they provide apparently doesn't answer requests. Therefore you can only write the a fax or a letter or visit them personally. I had to cancel my order and they lost revenue due to lacking customer service.

All good no problems. -