Got "Mahnung" for the Online Payment 6 Month later Got Mahnung for the Online Payment. Why should I care that they have mistakes in their system? I paid with Paypal and that should work as expected as on other platforms.

Efficient and friendly to non-Germans I don't speak German and the website is very friendly. It took 3 days for the medicament to arrive and it was very well packaged.

I hardly ever write reviews I hardly ever write reviews, but feel compelled here because my customer experience was just fine yet the average rating is so low here. Ordered a product on Saturday, got it on Friday. Extra points for the absolutely great price. Four instead of five stars because of the many advertising samples and advertising flyers in the delivery package..

No problem at all I was not sure after the ratings but I've received the products in 3 days. As it was my first order they've also included some sample products. Thank you so much!

No customer service. There are many and better alternatives I wrote a typo in the shipping address and hung 30 minutes on the phone line without an answer. The email address they provide apparently doesn't answer requests. Therefore you can only write the a fax or a letter or visit them personally. I had to cancel my order and they lost revenue due to lacking customer service.