Very poor customer service Very poor customer service. Took days to respond. Had to send numerous emails! Extremely disappointed!!!!!

Avoid Boots Covent Garden! Avoid Boots Covent Garden! I’ve been Benefit customer for over 15 years and have spend thousands of pounds on their products. Staff are usually lovely and very helpful in all the department stores I’ve been to over the years. Well unfortunately that can not be said about their Sunday girl at Boots Covent Garden. Young, pale complexion girl with wavy, brown-ish hair up to her shoulders was not knowledgable and plainly rude! Shocking attitude while talking over me. The worst beauty shopping experience yet.

Terrible, Awful, unprofessional, slow. Terrible, just awful, the worst company I have ever dealt with. Slow, unhelpful, disappointing, just avoid them if you can, I’ll never buy anything of theirs again just out of principle. And they will announce what is inside the box so if you have bought a Christmas present I’d suggest sending elsewhere as they are a bunch of tone-deaf unhelpful unprofessional time wasters

Pricey but great. Need bigger bottles for price please 💜 Love benefits cosmetics. I ordered Wednesday night. Spent about 140 on items. Pore professional, agent zero, matte gel ect. Item turned up in standard 2 days So happy I got this before bank holiday. And the package itself when I opened the box was amazing. Thanks so much. Will definitely be purchasing again 💜 amazing products! Just amazing! Maybe bigger bottles for price but other than that. That's my only gripe. Definitely recommend benefits cosmetics to anyone who hasn't tryed them 😊

I love Benefit cosmetics I love Benefit cosmetics. I discovered this company over 20 years ago, and there customer service is fantastic. I had a wonderful experience with a representative who was working at the Sephora location at Yorkdale. This lady was fantastic. I regret not knowing her name. She didn't have to help me, but she did. I was trying to find a product, but they did not have it. This woman went out of her way to try to help me. The other thing that really impressed me with Benefit Cosmetics is that they don't discriminate based on age. This woman is older, and Benefit Cosmetics should praise her. I am. This woman is an inspiration. Gives me hope that even though I am older that I still have something to offer this world. I love your company.