If I could give this company a minus… If I could give this company a minus number I would. I purchased their Baekdu boot and wore it ONE time! After my hike of 3 miles BOTH of the outside soles had cracked at the instep area. I immediately sent them back asking for a refund. They are refusing to refund me in full and are only offering 1/2 refund for the boots or replacement. I don’t want a replacement, I want my money back. This is horrible and not acceptable. Any suggestions? I emailed this company several months ago regarding this matter and still haven’t heard back from them!!!!! I’m trying to let them correct their wrong.

Wet Feet Note: I am a UK customer. I bought a pair of jungfrau 17 walking boots about four years back at just under £300 hoping they'd help me keep active with my post traumatic ankle arthritis. Disappointingly my ankle was too painful so I couldn't wear them for the first couple of years. Then I had ankle replacement surgery and discovered I could wear them - wonderful shock absorption and support. Sadly in approximately 15 months the rubber around them cracked in a couple of places and I started getting wet feet. I complained but was told the guarantee had run out - of course I'd had them for much longer than I'd used them. Now I have two bike puncture repair patches on them and continue wearing them though they look a little eccentric. For the cost this is not good and sadly I'm now looking for another type of better quality boot with the equivalent shock absorption.

I purchased Kyboot shoes as I was…plantars fasciitis diagnosis I purchased Kyboot shoes as I was diagnosed with plantars fasciitis in my left foot. Kyboot shoes immediately took away the pain and they were the only shoes I could wear. The only negative is the Kyboot shoes with the high-rebound effect don't offer as much stability as regular shoes. I found that my knees were affected by this and I ended up with knee pain. The newer, low-rebound effect Kyboot shoes offer less cushioning but more stability and may have been best for me but I don't think they were available last year when I had my foot pain. It's nice that Kyboot has options so try both styles before you make your purchase.

Very slow to process refund Very slow to process refund. I had to contact several times. Responses we're quick, but action was slow. No apologies, either. To clarify: return was received June 27th and refund was not received until July 14. KYboot did not attempt to process the refund to my card until I sent 2 emails. I am not a chronic complainer who likes to issue bad reviews, but I feel compelled to voice the truth here. Honestly, I would not even have posted a review, but I have received several emails from KYBoot urging me to do so.

I have purchased a number of Kybun… I have purchased a number of Kybun Products, shoes, trainers, and sandals, pillows, etc after being an original MBT distributor and found that the quality is lacking. Firstly Soles: a rose bush thorn will puncture the sole render it useless. Secondly: the shoes wear faster on the inside than the outside, bad quality Lace clips on sandals, break in now time. Overall concept is good, but MBT and there improvements at a lower price, still better. However, many companies has caught on and it would be advisable to look at other rocker bottom shoes /trainers/ sandals at a fraction of the price