Really great lip balm. I love that the majority of this lip product is made up of essential oils, and not all that fuddy duddy stuff you most definitely should not be putting on your lips. I have very sensitive and chronically chapped lips, and this balm was really nice.

Bait and switch I should have know the price was too good to be true. When ordering Glytone Step-Up Mild Gel for my wife I compared the picture to the bottle she had. Pictured is the 200 ml/6.7 oz. (exactly the same as I was looking for). What they are actually selling is the 30 ml/1.0 oz size. The old bait and switch. I'll never shop askderm again. Update. askderm got back offered full refund and with be replacing picture. For this rapid response I upgrade them from 1 to 3 stars.

Excellent! My experience with Askderm has been fantastic - excellent customer service and the Glycolix 20% cream is a great product. I didn't feel any activity on my skin at first (it's pretty resilient) but after a few days the acids began to work and it's done a great job. I'm very pleased overall and I will absolutely be back.

Lack of Communication / Service I am disappointed in the lack of communication from askderm when products have been put on hold because of one item on backorder. I still have not been notified of this interruption. I only found out about it when I checked the online tracking number. The number had been canceled. Since I am in the initial phase of a new hair and scalp treatment for hair growth, I am not sure how this interruption will affect what I hope to be a positive result; also not to mention that this will be an expensive setback for me. The company has a responsibility to its customers with these type of products to ensure consistency of the products in these type of programs. I can only hope that askderm will make this right for me, and in the future initiate better customer service / communication. Still waiting. Please send me an email expediting my order . Thank you.

Good experience overall The product is good, package is good, internationally delivery is fast, but it says any FOREO products comes with free cleaning spray, yet I paid for the cleaning spray myself.....NOT 100% satisfied.