Great experience with Certapet Great experience with Certapet, I reached out to a friend that used this company and told me they were the best. Recently found out I have Fibromyalgia, something I have been dealing for over 20+ years. The entire process was super easy. Was approved the same day. So happy with the service I applied for a 2nd ESA letter for double support.

The whole process with Certapet was…Reassuring! The whole process with Certapet was clear and forthright . . . and alleviated my stress about my companion wonder dog being seen as essential to my well-being. My only concern came early on when asking a question and being written back that this would put me at the bottom of the queue. I had replied: "chuckles. okay." Overall, they were splendid.

Therapist hasn't responded in a month... We signed up with a therapist over a month ago. They responded once and then never got back to us again. We reached out for 12days. Not sure what happened but we are currently disputing the charge and going else where. Hopefully to a place that has a better response time and customer service.

Easy to work with Easy to work with, my therapist was lovely. Happy my lovely support cat is able to be with me while travelling. My family practitioner recommended them.

Pet gives my life purpose As an 83 year old living alone, Certapet helps me with my need for companionship which gives me daily purpose since I do not get out much.