Leah Cabot
GBMy interactions with Herb Affair… My interactions with Herb Affair customer support could not have been better. They got my order shipped within hours, and promptly supported me to get a refund for a discount code I forgot to enter. I can not wait to get my capsule filler, and feel great about continuing to purchase items from them! I spoke to a friend who works at a hydroponic store who uses his capsule machine from Herb Affair regularly, and he said it is the absolute best, after searching and trying many options.
Josée Carrier
CAHerb affair kindly answered my request Herb affair kindly answered my request. I highly appreciate their quick response and reliability. I would recommend this small family company to everybody. Plus they sent me an ebook on how much of each ingredients I will need to fill my capsules in the futur. Very precise and helpful. Thank you very much to the team of Herb Affair.
Eric
GBBeware...they take your $$ this is a scam company I placed an order for their Capsule-It capsule filler machine and a 1000 size "00" capsules. After paying, i waited for a confirmation, yet none was sent. I've emailed the company several times asking for a confirmation, they never respond to emails or phone calls. The owners of Herb Affair, will happily take your money, and refuse to ship any product. Total scam!! All of these positive 5 star posts must be fake and written by the 3 owners. Beware! I found a similar Capule-it product at temu.com
Boska Hunter Hannan
GBGreat Customer Service! This is the first time I ordered from Herb Affair and I found myself in a situation where I needed to reach out to Customer Service. Kristine explained what was going on and offered an agreeable resolution, therefore fixing the issue without any kind of hassle. I'll definitely be a return customer!
Patricia Kilmer
GBI have been using these products for… I have been using these products for years through Amazon. They don't offer my favorite one anymore so I wrote directly to the company. The customer service is quick and thorough. Very friendly thoughtful people. Will ALWAYS recommend this company.