Easy Massage Chair had the best prices… Easy Massage Chair had the best prices around for a massage chair and an amazing selection to choose from. But what I found the most impressive was their customer service. I had to contact them several times with various questions and they were always prompt in getting back to me in a professional way.

I ordered the Titan Jupiter XL from… I ordered the Titan Jupiter XL from Easy Massage Chair after confirming that the chair was designed to accommodate a tall person (6’6). From ordering, confirmation, scheduling and follow up they were top notch. I received emails informing me of the status of my order, delivery date and use and care video links. After the “white glove” installation, I received a nice thank you email. Unexpectedly, a few weeks after delivery I received an unexpected and thoughtful gift via UPS! That’s what I call customer service. BTW - I love the chair. An added benefit of my massage chair is the relaxation felt after a heated massage. I often find myself dozing off in the reclined position. Once I stand up I feel like a new man. 😁

Excellent purchasing experience I made the purchase using the website's chat option. The representative helped explain the chair features to us, gave us a good price as well. From start to finish the process went without a hitch. Item arrived on time, the delivery crew assembled it and show us how to use the chair. An excellent purchasing experience.

Stellar Service I hadn't bought anything over a couple hundred dollars online before, so this took a leap of faith. I ordered a $6295 massage chair so it was a MAJOR leap of faith alright! ordered it on a Monday, received it Thursday the following week. Excellent turnaround

Easy Massage Chair I called Easy Massage Chair and spoke with Vincent who was very knowledgable about the various massage chairs. After a lengthly discussion I decided to go with the i9 Max Special Edition because of the multiple massage options as well as my own research. It was a bit unnerving to make such a large purchase on the internet with a company I knew nothing about, however, Vincent as well as all the other employees I interacted with were honest and trustworthy. I would most certainly purchase from this company again. Communication from them was excellent from start to finish. The message chair is very well constructed, and most important to me, it's made in the USA. We have had the chair for a couple of weeks now and it works perfectly. All of the preset massage modes give a stimulating massage. It is truly amazing how many different parts of your body this chair can work on at the same time. We are still working on setting up the manual massage mode which is a little more challenging. The only concern I have is the intensity settings run from 1 to 5 and even when the machine is set on 1 it is too intense for my wife on her feet and arms. Not sure if there is some sort of a software change that could be made, but I will call Luraco customer service and ask the question. The chair was extremely well packaged and the delivery went off without a hitch. I opted to assemble the chair myself to save a little money, and within 2 hours the chair was unpackaged and put together without a problem. There are a lot of videos to watch that will help with the assembly and operation of this chair and I would highly recommend taking the time to watch them. Thanks to Vince and the team. Bill