
Denise Sombat
GBThank you Opti Contacts Thank you to Opti Contacts for the positive and pleasant interaction I had with the customer service representative on April 25, 2024. I called regarding my order, reference # 18023655. I am happy with the outcome of my call/reques to help find a better price for my contact lenses! You made my day! Thank you!

FreeSoars D
GBGreat experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!

kim scott
GBi absolutely love getting my contacts… i absolutely love getting my contacts from Opti contacts. There is nn hassle at all. I even had to change my contact order and it was easy. Emma my customer service rep- was very helpful.

Lycia Jedlicki
GBHidden processing fees show up when… Hidden processing fees show up when checking out. I would have cancelled my order if I saw a way! Terribly disappointed

Diane Martin
GBBEST CUSTOMER SERVICE EVER I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel