Fraulein Hannah
GBFive star customer support! I am extremly impressed with the customer support of Opticontacts. This was my first time buying contacts online and I will not go anywhere else after my experience. I mistakenly used the numbers from my glasses perscription when ordering contacts. They could have simply sent me the wrong thing or cancelled my order. They did neither. Instead an actual human being called me to let me know I had made an error. They sorted everything out for me even calling my optometrist to ensure I got the right thing! Wow! I spoke to several different people and every single one was helpful and kind. My sister has used this company for years and always recomended them. I see why now. Great job OPTICONTACS!
JEANNETTE HAGENE
GBGreat customer service The contacts I got were horrible the first time. They sent me some new ones no question asked but they were still the same which lets me know it was not the contacts themselves but probably the brand or the new script I got. There promptness and great customer service was awesome
Edgar Rebollar
GBSatisfied with issue Tony B Helped with an order that was not delivered. Very helpful and made sure its expedited back to me after reviewing address
SUMMER HAKKINEN
GBUnexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time
FreeSoars D
GBGreat experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!