Jennifer Trevino and Matt Zarcone have… Jennifer Trevino and Matt Zarcone have been a great help with not only setting up my account but helping me with access to the websites and some technical support as well. Great company and great people. Thanks

Mandy was very helpful and… Mandy was very helpful and knowledgeable. She knew who to reach out to within her department for verification purposes and then also provided useful information for my husband and I. I was able to resolve my problem thanks to her and her team. My business name is Bebos Tire Center and the person who helped me was Mandy Tijinero.

BIG SHOUT OUT TO THE SUPPORT AGENT… BIG SHOUT OUT TO THE SUPPORT AGENT JENNIFER SHE WENT ABOVE AND BEYOND TO HELP US HERE AT NORTH FLORIDA WELDING SUPPLY. THANK YOU SO MUCH

So Many Promises Not Kept So many promises, not a single one kept. Wholesale Processing representatives promised we would not pay any fees -- that the fee is passed on to the customer (lie). Said there was a work around so a fee wasn't charged on a NC state inspection $13.60 charge (lie). Said they would set-up a prompt for online purchases that there would be a fee (lie) -- I was just told by customer service to increase what we charge by 4% -- that they don't set-up prompts to charge the 4% fee. I sent multiple emails to their riskteam email address the past few weeks and not a single response was received. I finally called them this morning and was told they hadn't received an email from me since April 4th (lie). I sent one April 5th, April 8th and April 16th, which I forwarded to the clientservices email. I truly regret switching to Wholesale Payments and will be filing a complaint with CFPB.

Good communication with the customer… Good communication with the customer service rep Lesley R. The company I am with, Custom Collision Repair-Chinook, just switched to this company and it seems more transparent than the previous credit card processing companies we have worked with.