I used the phone this time around after… I used the phone this time around after having had an order canceled, one that I waited for seven days because I failed to read the note advising me of the debit card reimbursement since the product was not available. For the first time, very worried, I spoke to a person. He was kind, clear and patient and very helpful in getting a new order sent, making me fall in love again with DiabetesStore, a great service to those of us without health insurance.

I ran out of catheters I ran out of catheters, and my insurance only pays for so many...when I was in dire need, the Diabetes Store came through for me! I got quality, inexpensive catheters, and they shipped to me FAST!I would recommend them to anyone, it was a very pleasant online experience, thank you!

Poor Customer Service Order not delivered. When I called I was promised a replacement order to be overnighted. That never happened. The two young ladies I spoke to were were sympathetic but man I spoke to on fourth time I called ought not be answering the phone. He was not helpful and his tone was not good. He wouldn't even consider a refund. I had to call my credit card company who immediately issued me with a refund. Great job Capital One.

…Peace of mind The amount of supplies my husband needs and the amount he can get are too very different numbers. After much effort and anxiety knowing we would be out of necessary supplies for Tony's indwelling catheter, it was mentioned to me to try Diabetesstore. Did so and rec'd the most excellent service & all our needed supplies were immediately available. They were delivered within a few days. We no longer worry about running out of supplies and are confident you will meet any future needs. Thank you

Package smashed When I received the package it was smashed so bad that when I opened the box to take out the supplies, the box of syringes inside had been smashed so bad the caps were pushed off and needle bent over causing my stab myself in the hand. I guess it's a good thing I'm already used to pricking myself everyday. I took photos if there is anywhere to send them.