The delicate item was carefully packaged and mailed promptly. -

This is a great company This is a great company. First off, the products are made with quality and work better than expected. The diffuser actually distributes the oils into the air without leaving a mess behind unlike some of the other diffuser/humidifiers out there. Secondly, I ordered and extra nebulizer bottle that was broken on arrival. A quick call and a new one was sent. It arrived quickly and in one piece.

Aromis Website is easy to navigate Website is easy to navigate and products are well described. How-to videos clearly show how to figure out and resolve issues and clear up questions. They sell a number of 'refurbished' parts at excellent markdowns. I bought a 'refurbished' bottle and couldn't find anything wrong, no scratches, nothing. Could it be they cleaned a bottle a customer couldn't clean and returned under warranty?

Great Backup Support I like the fact that you have videos on how to setup, operate, and maintain the diffusers. Unlike other sources of diffusers, you offer replacement parts on your diffusers. For example, if your air pump goes bad, a replacement is available and, you have a video on that. Who else does that!?

Shipped same day I ordered Shipped same day I ordered. Previous trade with them exceeded expectations. Great company to do business with.