Defective Product - TERRIBLE customer service item doesn't work - meaning it is defective. Won't turn on. Have been going back and forth with customer service for weeks, wrote them THREE times before they even responded, then they respond with 'keep the item and we'll give you 50% refund'... um, the item is DEFECTIVE - why would I want to keep it? Finally, after SO much back and forth, I get them to say they will give me a full refund, but they expect ME to pay to ship it back when they shipped me a defective product... ? Total money grab and terrible customer service. Hoping to save others the grief, time and money. Unbelievable.

The chillpill works! My original review: The chillpill worked once, then died. Unfortunately, the device will not turn on or recharge. I'm out $60. What a waste. I received an email from the company. They asked me to do a couple of things including holding the on button for 2 seconds. This worked. My apologies to chillpill. It does work.

After repeated follow-ups the DHL… After repeated follow-ups the DHL tracker shows it was delivered a week ago (7wks after the order) in the US (I’m in NewZealand). The staff provide template updates that contradict themselves and have refused to refund because they say it’s not lost. Such a horrible experience! They keep telling me too wait its been in NZ for weeks ??? go figure ..Shame on them

Company is a Scam!! I ordered the chill pill back on March 7th. They provided a false tracking number. I have reached out several times asking for a refund. They refuse to refund me, and are now no longer responding to messages. DO NOT SHOP HERE IT'S A SCAM!!!

Chill Pill Works Ordered 2 Chill Pills for Xmas to help us sleep. After a few weeks, we can say: It works! No more insomnia and sleep is better quality. Have recommended to family with stress issues. Review lost a star due to the slow delivery. Finally threatened to dispute charge and got it next day.