Valued Alum
GBI would have given Windward 5 stars but… I would have given Windward 5 stars but for the lack of information I would receive from my case worker. I felt like I had to chase him down to find out what was next for me only to find out that decisions were being made for me based on my insurance rather than my needs and wants.
Rachel
GBOnly out for money I will never recommend anyone to go to this network of addiction treatment centers. My loved one called a center in the Houston area for treatment. A person in a call center "screened" them and then transferred them to a "counselor." This person tried convincing my loved one to take a month off of work and fly to Windward Way in California. After we expressed concerns about the cost and distance from my loved one's family and support, this person still tried convincing my loved one to sign a promissory note to the center. This means that they were trying to get my loved one to go into DEBT towards the center and to take FMLA in order to go! This was even after we explained that finances were a huge trigger and source of stress for my loved one, and they would not accept letting my loved one explore the treatment center in Houston. We had to end the call and they still spammed us with calls until we blocked them. These centers are only out for money and do not care about the people or their treatment.
Valued Alum
GBWindward changed my life Windward changed my life. The things I learned about myself is amazing. It's only been 6 months of sobriety but it's been amazing. My therapist Monica was amazing. Breathing coach Chad Pinel was a huge thing for me he was amazing. My case manager Jeri helped in every way she could with my 30 days. Definitely would recommend this place to anyone in need
Valued Alum
GBThey try to keep there beds full at all… They try to keep there beds full at all times. Shuffling patients through phases depending on their insurance for them to get the most money from each insurance company. Detox was decent but the detox house was disgusting and dirty.
Valued Alum
GBI have some important paperwork that i… I have some important paperwork that i need filled out for my employer and i need to get it to my case manager but he will not respond to me. I called the facility many times and they will do nothing to help me. They wont let me talk to anyone higher up. I need this paperwork handled but i cant do anything about it.