Unhappy family
GBHorrible place! Horrible place for our son at 1000.00 a day cash, it failed on every single level. The intake is fast to get your money and promise communication and transparency but once your loved one is in detox, the therapist did not return numerous calls to the one person on the signed release of information given by our loved one. The therapist was horribly unprofessional putting the dad on the spot to take a call with our son and the therapist without any heads up at all by this therapist named Catherine. She didn’t follow up after that crazy call gone horribly bad revealing to our son his car had been repossessed. There was no communication about the transport off the mountain and we had to rely on a back channel employee who contacted our interventionist to help us out at all because he felt so bad for us. Had we been in the loop about our sons mental state of mind before the transport, we would have arranged the rehab to come physically to pick him up and take his phone from him at the top of the mountain to avoid a flight risk which we got once he was released from Arrowheads staff off the mountain.
Valued Alum
GBAmazing facility with wonderful staff Amazing facility with wonderful staff. They are committed to ensuring best in class patient care and it shows!
Valued Alum
GBA Wonderful Place First of all what a beautiful place. Nestled away in the mountains of Southern California. This facility contains a music studio, swimming pool and an incredible gym that can be used on weekends and after daily classes. The gym actually opened early before breakfast for a morning workout. I thought the food was great but you will never please everyone in this area. The staff is friendly and helpful. The case workers and therapists are top notch and are very knowledgeable and passionate about the subject matter. The days here are busy and filled with classes and meetings. I had an incredible experience here that changed my life.
Timothy Osborne
GBVery bad!! Very bad!! Staff very unprofessional and even rude at times!!
Rebecca Hill
GBA beautiful environment that changes… A beautiful environment that changes lives. Thank you to the caring community at Serenity Lodge for helping my brother find his way back.