Peggy Forstad
GBSensa.health gives excellent customer service I actually was not able to participate with Sensa.health, as I was hospitalized 3 times. When I connected with the company asking to discontinue my membership, their agent connected with me by email and was actually concerned for my welfare. She gave me immediate release from my membership and gave me a refund, which was the best response I've ever received from any company.
Deirdre Saoirse Moen
GBSensa was of literal no value to me Sensa was of literal no value to me. Worse, I didn’t get a renewal notice period to expiration. They market themselves as helping people with ADHD, but have a very anti-ADHD refund policy currently where you can only cancel a subscription two days prior to renewal (even though you weren’t notified). Given ADHD’s time blindness, this is a horrifying policy and no one with ADHD should ever consider their services. Instead of helping, it’s continuing to stress me out.
Olive Glennon
IEGangsters Gangsters. Basic content on this app nothing you wont find for free on a google search. Bought 6 months ago and reviewed then as now. SENSA disputed the review as fake but trust pilot accepted as legitimate when I proved payment. So insult to injury, 6 month automatic renew Sensa deep into my bank account and helped themselves. I disputed the charge but the lovely Kate in Sensa customer services told me tough payment was agreed when I originally bought the product. So for all you yet to be ripped off customers SAVE YOUR MONEY THIS ORGANISATION ARE RIP OFF MERCHANTS. They have already refused to refund my payment which was taken without warning or advanced notice which I believe is illegal under EU law. So I intend to look for a charge back from PayPal based on EU regulations. Looking froward to Sensa public proformance of customer care. Would appreciate if trust pilot do not remove my review based on the word of Sensa. I have proof of charge and still have the email and proof of payment for original payment. Stay away
Sophie
IMPointless, unhelpful and predatory app Pointless and unhelpful app. It has some basical functionality you can get across any journalling app, and some information about ADHD that you can only read one chunk of per day. Bonus: the app is specifically marketed towards ADHDers, but doesn't send any reminders about auto-renewal. And it is pricey for what it is. Honestly seems predatory, would not recommend.
Meghan McCourt
GBTerrible customer service Terrible customer service. Representative Kate was rude and totally unhelpful. Buyer BEWARE!