Fine if you’re in a pinch, but avoid it if you can. Fine if you’re in a pinch, but it’s always about money. Their policy doesn’t allow them to give a referral after an account is cancelled. I originally signed up because I didn’t have insurance, I saw them and ended being hospitalized for an attempt. After the hospital, I was eligible for insurance but it took a while to get set up and this was the only way to continue my medications. Back to present day, I am needing PHP because I am concerned about this happening again with my current circumstance. I cancelled my account because o didn’t want to pay and additional fee on top of the fees I have to pay for treatment. It’s only been 2 days btw since it was canceled btw. The only reason I’m writing this is if you may be needing higher level care in person mental healthcare, you’ll need to make sure you get a referral before you cancel or you’ll be scrambling like me. Thankfully I have someone that is able to help me figure out next steps. Anyone who suffers from a mental illness can understand how difficult it can be navigating these things. Good luck everyone and stay well. *update* As you can see in the reply (I also received an email) they apologized and reiterated the policy. It’s patronizing and condescending at this point. Not sure what the goal is here…considering the email exchange was plainly stating that I will continue to share my experience so no one else has to get caught up in a mental health crisis not having proper support. They are a business and if we are expected to be paying customers, then we have every right to share our experience. Especially at the expense of our health and safety.

Knowledgable prescriber Changed My Life Amber Lockman is my prescriber and she has helped me through very low times in my life. She put me on 2 medications several years ago that help me feel so much better every day. We have a call when it's needed and she is a wonderful listener. My thoughts and feelings are never irrelevant with her, regardless how irrational they can be. It feels good to have such a great person in my life.

Cerebral is the best thing that has… Cerebral is the best thing that has happend to me my provider is amazing she is so helpful and help find the things and medications that work best for me very kind and sweet I always look forward to my sessions

Paige was very nice and listened very… Paige was very nice and listened very well. Very understanding on top of that. Great experience!

I appreciate how thorough my clinicians are.. I appreciate how thorough my clinicians are. Scheduling is quick and usually easy. The app can be buggy but it’s better than it was a couple years. I assume it will continue to improve. Keep in mind that if you don’t mesh with a provider, just keep switching until you find one you like.