Brilliant care team The team that I have been assigned with are amazing. They get back to your questions pretty quickly and are willing to work to get you what you need. The team is also great at listening and understanding to my experience with my illness. I'm very happy with this app/group of people.

Fine if you’re in a pinch, but avoid it if you can. Fine if you’re in a pinch, but it’s always about money. Their policy doesn’t allow them to give a referral after an account is cancelled. I originally signed up because I didn’t have insurance, I saw them and ended being hospitalized for an attempt. After the hospital, I was eligible for insurance but it took a while to get set up and this was the only way to continue my medications. Back to present day, I am needing PHP because I am concerned about this happening again with my current circumstance. I cancelled my account because o didn’t want to pay and additional fee on top of the fees I have to pay for treatment. It’s only been 2 days btw since it was canceled btw. The only reason I’m writing this is if you may be needing higher level care in person mental healthcare, you’ll need to make sure you get a referral before you cancel or you’ll be scrambling like me. Thankfully I have someone that is able to help me figure out next steps. Anyone who suffers from a mental illness can understand how difficult it can be navigating these things. Good luck everyone and stay well. *update* As you can see in the reply (I also received an email) they apologized and reiterated the policy. It’s patronizing and condescending at this point. Not sure what the goal is here…considering the email exchange was plainly stating that I will continue to share my experience so no one else has to get caught up in a mental health crisis not having proper support. They are a business and if we are expected to be paying customers, then we have every right to share our experience. Especially at the expense of our health and safety.

Using over a year I know with these rating systems, if it’s not a 5 stars it’s viewed as a 0. I like cerebral. My insurance actually pays for doctor on demand. 0 copay on my visits with them, but I just prefer cerebral. It’s always been easy to get in contact with someone if I had issues. If I need refills to hold me over to my next appointment, I contact them. Often, they contact me and ask me themselves. It’s a little pricey, but no more than all the other services. it suits my needs. I don’t have to leave my house (I’m always busy with work) I’m not sure how anyone can really have an issue with them. I’ve had providers changed on me a few times, but it always seems to be a pretty smooth transition. I’m now back to my original provider, Paige Westmoreland. she’s pretty cool and friendly. Been using it for over a year now.

Paige was very nice and listened very… Paige was very nice and listened very well. Very understanding on top of that. Great experience!

Cerabral Considers Everything I have been cared for by 4-telemedicine companies. Cerebral is the best. Their technology is amazing and this is important. Many people with mental health issues avoid treatment because of lack of motivation stemming from their illness. Cerebral emails, texts and my care provider truly cares about my mental wellbeing. Anyone that is struggling should take the assessment. I finally was properly diagnosed, medicated (through the mail too), and treated every month.