Dr. Pemba cares about your hearing! I’ve been going to Dr. Pemba for years. He never gives up! It’s personally important to him that his patients have the best possible hearing they can have. It doesn’t matter how many adjustments he has to make for your different hearing environments. I never question his expertise. That’s a given for me. Of course, I appreciate his knowledge, but I trust him because he cares!! I would recommend him to anyone with hearing issues!

Exceptional customer service Jill Cardinal was thorough in examining my hearing. She took the time to explain the test before-hand, during and after including the results. The front desk person is very friendly as well. These ladies understand what great customer service is all about. I recommend them.

5 star experience My ENT referred me to Dr Ratliff for a routine hearing test. Results indicated a hearing loss in both ears and recommended hearing devices which I had not anticipated. Dr Ratliff recognized my anxiety, spent considerable time educating me, programmed and placed the devices right away. She prepared me for what to expect, to call anytime with concerns and scheduled a follow up appointment. I kept thinking—surely she has other appointments that are waiting. I couldn’t have asked for a better experience.

Trish and Mark greet their clients with joyful caring attitudes Trish & Mark at the Hearing Life Center in Rockingham, NC, have such joyful, caring attitudes. They truly care about helping their clients. I took my mother for her annual hearing test today and we were greeted by these two caring people, they are the best! If I had to give them a rating it would be “excellent”!

Taking the Time to Get It Right Grace was willing to take whatever time was needed to get it right. She administered many hearing tests in different situations and explained everything throughly. The follow up and satisfaction is ongoing and I feel she will be there whenever I have a question or concern.