RepairDesk

108 West 13th Street Wilmington, Delaware 19801, 19801, United States
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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About RepairDesk

RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business.

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Matthew Burke
GB

Repairdesk an outstanding solution Before Repairdesk, I tried various software, such as repairshopr, which had poor customer service, and none of them seemed to fit in our workflow. But once we started with RepairDesk, it was clear that this POS had everything we needed to manage our store. It does not only provide ticket creation features but also other features such as SMS management, employee management and reporting that help us make better decisions to grow our business. And their support is very amazing Usman Ali was able to help me in a few minutes regarding my issue.

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Evan McClung
GB

The Best POS System for any Electronics Repair Shop We just switched to Repair Desk about 2 months ago, the software is great and it's perfect for our needs as an Electronics Repair Shop. They are constantly coming out with new tools and integrations to make our job easier. Whenever I have any questions or concerns about the software, their customer support staff has always been super helpful. Never had to wait on hold. They are always happy to screen share and walk you through any part of their software. I talked to Sakina today and she was super helpful, she even walked me through how to link our new printer! They always go above and beyond with their customer support and their software is the perfect POS System for any repair shop. 10/10 we recommend for every small-medium size repair shop!

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Alex G
GB

The reviews on this are sketchy af. I'm starting to feel fishy about these constant 5 star glowing reviews, 2 of them say almost the same exact message. We have been experiencing nothing but complication after complication, this software was sold to us as a working product and some basic functions (like customer intake signatures, importing items to inventory, keeping email/sms notifications off for the customer after actually toggling them off already, the quirks and unreliability goes on), and the supports answer after detailing my concerns and issues is always "reset cookies/cache" (a band-aid, not a solution), or restart browser. This feels like a Beta that is not quite ready for launch, the concept is there and I think the software is brilliant.......... when it works that is.

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Cell Clinic ltd.
CA

I wouldn't want to be a printer technician Arnold was able to get my issue as close to solved as possible. He tried every possible avenue over the course of an hour and a half to get our PrintNode functioning properly and while it didn't completely get solved, our labels are printing much better than before. Arnold has great patience and problem solving skills. Thanks!

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Nicholas Cupello
CA

Extremely Unreliable Extremely Unreliable. Bugs that will ruin your inventory tracking, making you susceptible to shrinkage and theft.

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