Victor Uribe
CAWe are so pleased with DogVacay We are so pleased with DogVacay. It makes us feel confident to plan vacations in the future knowing that our dog will stay with dog lovers who are going to take care of him. We have only good things to say about DogVacay and particularly about Justin, our dog's host.
Sharon Yu-Hsuan Wu
GBFive star(or more!) customer service! Five star(or more!) customer service! We were cancelled by our usual sitter last minute and could not find a backup sitter who fits our requirement on our own so we contacted DogVacay. And no more than 20 min I got the phone call from the concierge. I forgot her name but she's extremely helpful, asking about my requirements, confirming days and time, and sending request to sitters who might meet our needs on our behalf. And soon enough we found a match! I couldn't recommend DogVacay/Rover enough since I do feel they put their customers in the first place.
Carolyn Ignomirello
GBA good site but due diligence on your part a must I have met a few really great dog sitters on here. That said, I had to weed to through a few undesirable ones, as well. Because Dogvacay does not vet the sitters, It is imperative that you visit each sitter's location and interview them thoroughly. Make you decision based on your comfort level and your pet's reaction. Anyone can hang out a shingle.
Kristen Gagnon
CAHonest pet lovers If you're looking for an honest pet lover to look after your beloved fur kids, Dogvacay should be a thoughtless option you can interact with real people who look forward to care for your pets as their own and give you the best peace of mind possible! I feel content knowing I no longer have to struggle to find the perfect person to watch over our dog and three cats! Dogvacay is a life changer. -Kristen Alberta, CA
W
GBNo support for the host! As a host, we want our potential clients to know more of our previous guest dogs experiences by photos. However, dogvacay limit to upload 50 photos. We definitely want to upload more photos . Plus,I am not able to success upload photos with the app to share with my client in 3 days.Dogvacay charge 20% but there is no customers service at all.