Disappointed The test was a little pricey but I loved the fact I could just return my sample in my mail box. My biggest disappointment was that my test was inconclusive, there was enough blood just one of my markers was a little elevated so I didn’t learn a thing from the test and wasted $80

The kit was very easy to use but it did not give me the answers I was told it would. The kit was very easy to use and understand. But I am disappointed that I did not get the information I was looking for. I specifically talked to the young man at the food convention we went to in Schaumburg and told him I already knew I was not celiac. My question and concern was am I gluten sensitive. He assured me your test would address that and let me know if I was indeed gluten sensitive. No where on the test results did it address that issue. The only thing it clearly said was that I am not celiac, which as I said I already knew. So this was a total waste of the money I spent for it.

Would not use this service again First, a big shout out to Claire, who executes her job in a very professional, friendly manner, She deserves commended! As far as Imaware as a company and its product, I am less than impressed. The method of puncturing the skin did not work for me. Even with Claire being kind enough to send extra puncture triggers and two replacement tests, none worked and I had to break a trigger apart with pliers and use the metal point inside to hand-puncture myself. Also, kits that require "fasting" should have a big sticker on the box top, rather than that important requirement be buried in the text about how to do the test. Further, no phone number can be found to contact the company and even emails refer one to the imaware chat on the website for response. There is no way that I could find to actually call from my side and talk with an actual person, Only through chat. Unfortunately, while the imaware at-home blood draw is a good idea, I cannot recommend its use.

Haven’t gotten results yet, Even after 16 days. I mailed my sample out on June 10th, and did not hear anything until I finally emailed on the 22nd. I was promptly emailed back, and was told I would definitely have my results very soon. Unfortunately, it is the 27th today, and I have still not received results. I am quite disappointed. The only reason I gave more than one star is because the email response I got was very courteous. But I just can’t really be satisfied with my experience, when I never did get the test results I was seeking.

Not Effective No matter what I do, I can't get enough blood for a sample. The first kit I bought was in April and I used all three lances to puncture three different fingers and put roughly 8 drops of blood on the sample collector but it wasn't enough. When i called the company because my results were inconclusive, they made it sound like it was my fault for how i completed the test. I literally did everything according to the instructions. The sample collector comes with a spot where you drop your blood on and then it's supposed to be absorbed and spread to another section of the collector. I had a small pool of blood at the collection spot (8 drops of blood while the instructions said i only needed 4 drops) and nothing was being absorbed or spread to where it needed to be. There was literally a dome of blood at the collection site but it wasn't being absorbed by the strip. They sent me another kit and I lanced three fingers again and still not enough blood to fill the sample collector. It was the same story as my first experiences. The instructions ask for 4 drops of blood at each collection spot and suggest that lances 2 and 3 are backup lances. My 8 drops of blood couldn't even fill one of the collections strips. I literally would need to slice open my hand in order to get enough blood for this collector. I give up...I'm just going to go to the doctor so that they can draw blood instead of me walked around with punctured fingers like a Shmuck.