There are better options out there Honestly not super happy with my experience with MeMD. To treat a chronic condition (hives) I was put on a 5-day treatment of medication. When that didn't help, I called back to find out if I could get a refill. That's when I found out that there is a 7-day wait period from the time of my first appointment, meaning that not only would I have to pay for another $70 consultation, but they would not guarantee care until 7 days had passed. I went to another website and received the care I needed.

I asked for a video visit I asked for a video visit, I got a very short phone call over an hour later. I described my symptoms of a throat infection, I got take zyrtec. I was told by the doctor he would call in for cough medicine, I got nothing called in. I asked for help with getting antibiotics before Hurricane Nicole shut down the pharmacy, I got "hunker down". I called back to ask someone else for help, that was 8hrs ago and still no return call from their callback service. I can't get back my time, I should get back my money.

This service was fast and affordable This service was fast and affordable. Although I did request a video chat. I received a phone call instead. And the price advertised is different once you get into making your appointment. The Dr. did read and study my symptoms before calling so he had advice and questions ready. Repeated all information back to me so that I knew my options and plan of care.

Hello and thank you for the opportunity… Hello and thank you for the opportunity to review. I was disappointed in the service, and while I understand the limitations of a virtual appointment, it was less than I'd hoped. I was experiencing ear pain that I hoped to get guidance for. I was told to not get excited about it (or dismissive words to that effect), although I'd had ear pain for 3 weeks. That same day I passed out on the floor of my room and ended up in the hospital. They decided I had a severe intestinal virus, and was dehydrated, but I feel that the inner ear infection that was diagnosed a few days later was also in play. I realize your doctors and staff may be overwhelmed right now, but perhaps a few more questions would have been helpful and helped me avoid a trip to the hospital. Thank you for the opportunity to give feedback, Lynn

Total Waste of Money - for no relief This was a total waste of money. After explaining to the doctor that I felt I had a sinus infection (and describing my symptoms) he went out to lecture me about how no one get sinus infections and I needed to use Afrin. Four days later I was able to talk to a real doctor and get antibiotics. I sure would’ve liked to have had relief four days sooner. I will never use the service again or recommend it to anyone. If there was an option for less than one star I would choose that option.